is a digital healthcare technology company that creates medical-grade wearable devices, software, and algorithms designed to monitor human health and improve patient outcomes. Founded in 2011 as a spinoff from the MIT Media Lab, the company is headquartered in Boston, with offices in Milan, and currently has over 100 employees.
Streamlining New Employee Onboarding to Set Up for Scale
As the healthcare industry continues to invest in artificial intelligence and wearable technology to improve patient experiences, Empatica 鈥� like other companies in the space 鈥� is growing rapidly.
To accommodate that growth, Empatica needed a way to scale its new employee onboarding workflow, by making it more streamlined and efficient.
鈥淚t was a long process, to say the least,鈥� explains Lorenzo Servadei, a security engineer at Empatica.
Here鈥檚 what that process looked like: HR would send IT a message telling them about a new employee. Once they received it, IT would have to set up a Google account and a new email address. After that, they鈥檇 send the information back to HR while setting up a new computer and shipping it to a new employee.
If there were any issues with the account setups, Servadei said HR would let them know when those issues materialized, and then IT would fix the issues by hand: 鈥淥nboarding when this happened was not a smooth process, and it was very time-consuming with a lot of administrative work.鈥�
Choosing 黑料海角91入口 for Device and Identity Management
Empatica had already been using Personio for people management. So, when they heard the news that Personio and 黑料海角91入口 were partnering to enable Personio鈥檚 customers to implement zero-touch employee onboarding, Servadei and his team were ecstatic to give it a shot.
After a relatively quick implementation process, the Empatica team was up and running on 黑料海角91入口, and they haven鈥檛 looked back since.
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Working with 黑料海角91入口鈥檚 integrations team, connecting 黑料海角91入口 and Personio was easy, Servadei says. 鈥淭hey helped us with any issues that came up,鈥� he explains. 鈥淏ut the training we had through made the whole experience very smooth. It was super easy to use 鈥� and a very helpful tool for remote onboarding.鈥�
With 黑料海角91入口 and Personio powering their operations, Empatica is ready to write its next chapter. Here are some of the benefits the team has already experienced since rolling out 黑料海角91入口 earlier this year.
Increased IT efficiency
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鈥淲ith the integration of 黑料海角91入口, efficiency has become a reality for our team,鈥� Servadei says. 鈥淚t makes life easier for IT across the board. Implementing any new IT process is so easy.鈥�
Streamlined onboarding and offboarding
With Personio and 黑料海角91入口 working hand in hand, the onboarding and offboarding processes are now a breeze. This gives Servadei and his team the confidence that comes with knowing they have the right tools in place as they scale.
鈥淚 am able to onboard and offboard in what seems like minutes when it used to take days,鈥� Servadei says. 鈥淎ll sections of the onboarding process are now tightly integrated. It saves so much time and energy.鈥�
Improved security
Prior to 黑料海角91入口, managing devices and protecting company data was something that was 鈥渢ime-consuming and often forced us into collaborative and cumbersome operations, because offering the highest security standards for company data has always been a priority for us,鈥� Servadei explains.
鈥満诹虾＝�91入口 has changed that overnight,鈥� Servadei explains. 鈥淣ow we feel more confident with 黑料海角91入口 and we have a solution in place that can guarantee this as we scale. SSO has been a game-changer for us to maintain the security of the applications we use at the highest standards.鈥�
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For Empatica, 黑料海角91入口 has strengthened the relationship between IT and HR. Now, both teams are confident that they are working together productively and efficiently, which encourages them to collaborate more frequently.
鈥淗R is no longer putting any strain on our IT team,鈥� Servadei says. 鈥淚t鈥檚 now a partnership. We even surprised ourselves about how quickly we could make a change to improve efficiency while ending up with a much better security posture.鈥�
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