is a software company that helps people manage their household subscriptions 鈥� like electricity, gas, home insurance and mobile phones 鈥� in one place. Founded in 2015, Papernest has nearly 900 employees and is headquartered in Paris, with offices in France and Spain; the company maintains a hybrid work environment, with employees working from home part of the time. To date, Papernest has helped more than 3 million customers get more control over their monthly bills.
Needing to consolidate identity and mobile device management
When Carles Anton G眉ell joined Papernest as an IT manager more than a year ago, the company 鈥� which relies on a mix of Windows, Linux, and Mac machines 鈥� was using several different solutions to manage devices and identities.
At the time, half of the company was using Active Directory, and Papernest didn鈥檛 have any mobile device management solutions in place.
鈥淚鈥檓 in charge of all of the IT in the company,鈥� Carles says. 鈥淲e were not really managing the computers because we didn鈥檛 have the right tools.鈥�
Managing everything through a single pane of glass with 黑料海角91入口
Just like Papernest helps customers manage all of their subscriptions in one place, the company was looking for a solution that would bring the same centralized control and convenience to IT management.
As someone whose personal network is full of fellow IT folk, Carles was familiar with 黑料海角91入口 because his friends had been talking about it and singing its praises. Since Carles knew the platform鈥檚 capabilities 鈥� which matched Papernest鈥檚 requirements 鈥� he presented the product to the management team as the solution to their needs.
鈥淚 was pushing for 黑料海角91入口,鈥� he says. 鈥淭o have everything in a single place is amazing.鈥�
After pitching 黑料海角91入口 as an identity and mobile device management solution to his manager and CTO, Papernest opted to test the waters with a , provisioning 10 accounts to manage through the platform.
鈥淵ou can try all the features,鈥� Carles says. 鈥淚t鈥檚 awesome.鈥�
Partnering with Devoteam to ensure a smooth implementation
Liking their free trial experience, the Papernest team decided to move forward with a full deployment. To ensure a smooth rollout, Papernest joined forces with 黑料海角91入口 partner , an IT consultancy with offices across EMEA.
鈥淒evoteam is great,鈥� Carles explains. 鈥淭hey are really good technicians. Every time you ask for something, they either have a solution or they help you have a solution in place as soon as possible.鈥�
While Carles and his team managed the bulk of the 黑料海角91入口 implementation, they encountered some issues along the way due to a lack of familiarity with the platform. With Devoteam by their side, Papernest had the on-demand expertise they needed to ensure a successful rollout.
IT management made simple
Above all else, Carles is most impressed by the fact that 黑料海角91入口 has enabled the team to centralize device and identity and access management. Thanks to 黑料海角91入口, day-to-day life for the IT team is easier.
鈥淲e can manage everything globally from a single place 鈥� not every MDM solution is able to manage a Linux system,鈥� he says. 鈥淣ow, we are deploying everything on 黑料海角91入口.鈥�
Improved security posture
With 黑料海角91入口, the Papernest team has also been able to strengthen its security posture. Carles and his team have pushed out policies onto each device and now have much better control over identities and access. They鈥檙e also using 黑料海角91入口鈥檚 Cloud RADIUS solution to centralize authentication to WiFi networks at their offices, further strengthening their systems.
鈥淎ll of this is embedded in one place,鈥� he continues. 鈥淚t鈥檚 great for us.鈥�
On top of this, Papernest is using 黑料海角91入口 Go鈩� and Password Manager 鈥� which enables users to store credentials locally on devices 鈥� to shore up security even more.
鈥淏efore, every user was recording their passwords with a competitor solution, but it was another thing to manage,鈥� Carles says. 鈥満诹虾＝�91入口 Go and Password Manager are great features for us and for our users.鈥�
Streamlined onboarding and offboarding
Before 黑料海角91入口, access was partly managed by hand. Whenever an employee needed access to most of the SaaS services Papernest uses, someone on the IT team would have to manually configure it.
With 黑料海角91入口, those sorts of headaches are disappearing.
鈥淚t was a fairly manual process before,鈥� Carles explains. 鈥淣ow, we鈥檝e built some automation into it, and we鈥檙e continuing to integrate all the apps we are managing. Soon, we will have the onboarding and offboarding fully automated. I鈥檓 so excited.鈥�
To set new hires up for success, the Papernest team sits down with each of them for 10 minutes and explains what 黑料海角91入口 is, how it works, and how it makes their lives easier 鈥� smoothing out the onboarding process even more.
A solution that grows with them
Each quarter, Carles looks forward to 黑料海角91入口鈥檚 product roadmap webinars that highlight upcoming features the team is building.
鈥淚鈥檓 always there to see the news of the product,鈥� Carles says.
In 黑料海角91入口, the Papernest team has found a product that solves their most pressing IT needs and continues to deliver features that make IT management even easier.
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