is a virtual care company that offers at-home health testing kits, telehealth services, and prescription drug deliveries. Founded in 2015 and co-headquartered in Dublin, Ireland and New York City, the company has over 700 employees working in its different locations around the world.
Scaling rapidly while transitioning to remote work during the pandemic
In June 2020, when the COVID-19 pandemic was center stage, Kev D鈥橝rcy joined LetsGetChecked as a principal security engineer. 鈥淚 kind of knew what I was getting myself into but also had no idea what I was getting myself into,鈥� D鈥橝rcy says with a laugh.
As a company that makes more than 30 different at-home health testing kits, including a COVID kit, LetsGetChecked was uniquely positioned for growth during the pandemic.
鈥淭hat was just a business opportunity that wasn鈥檛 there before,鈥� explains D鈥橝rcy, now the company鈥檚 SVP of information security. 鈥淲e were very lucky in one sense that we were ideally placed to be able to service the need for COVID testing.鈥�
In response to this, the company鈥檚 growth began accelerating.
鈥淭he biggest struggle we had at the time was keeping up with the pace of our business needs,鈥� D鈥橝rcy explains. 鈥淲e went from being a reasonably small company of 110 people when I joined to 200 or 300 within a year, and we are now more than 700.鈥�
Managing remote access with 黑料海角91入口
Like every other business, LetsGetChecked was forced to rapidly transition to remote work in response to the pandemic. At the time, facilitating this transition and ensuring employees could securely log in to mission-critical applications was a challenge for D鈥橝rcy鈥檚 small team of four.
鈥淲e just didn鈥檛 have the capacity for everyone to be remote,鈥� D鈥橝rcy says. 鈥淭here was kind of a skeleton of the ability to do that, but it needed to be scaled up massively.鈥�
LetsGetChecked already was using 黑料海角91入口 for device management; its IT environment is roughly 80% Windows and 20% Mac, according to D鈥橝rcy. Additionally, the company was also using 黑料海角91入口 as a cloud directory.
鈥淚 was happy that it wasn鈥檛 Active Directory; if you run AD well, it works really, really well, but it takes a lot of effort to keep it going,鈥� he says. 鈥淭he good news is that 黑料海角91入口 is very intuitive. I wasn鈥檛 familiar with it before coming here, but I was able to learn it really quickly.鈥�
Seeking a solution for remote access, D鈥橝rcy and his team began exploring more of the 黑料海角91入口 platform, and they ultimately decided to use it to solve their most pressing problem.
Embedding 黑料海角91入口 throughout the organization
In 黑料海角91入口, LetsGetChecked has found a feature-rich solution the company relies on for security, device management, access control, authentication, and much more.
鈥満诹虾＝�91入口 is embedded into everything we do, particularly from a security perspective,鈥� D鈥橝rcy explains. 鈥淚t鈥檚 very embedded into our processes.鈥�
Policy enforcement made easy
Like many other companies, LetsGetChecked wasn鈥檛 planning to become a remote-first organization, so a lot of their tools weren鈥檛 configured for remote work.
鈥淭he team was very small at that stage, and a lot of processes were immature because the company was still young. The really important things 鈥� like the laptop policies, the patching policies, and even the antivirus policies 鈥� were not set up properly, so we had to go through each system one by one,鈥� D鈥橝rcy says. 鈥淲ith 黑料海角91入口, it was relatively straightforward; you can push out policies very quickly. It鈥檚 very easy to manage remotely.鈥�
Improved security
With 黑料海角91入口 at the center of IT operations, D鈥橝rcy and his team can rest comfortably knowing that sensitive customer data is secure.
鈥淥ur customers trust us with their data and they鈥檙e trusting us to make sure that we handle it appropriately and have sufficient controls and measures in place to make sure we鈥檙e worthy of that trust and that we take care of the data for them,鈥� he says. 鈥満诹虾＝�91入口 helps us deliver on that mission.鈥�
LetsGetChecked also uses the 黑料海角91入口 Protect app for multi-factor authentication (MFA), which has been a game-changer for the company.
鈥満诹虾＝�91入口 Protect is incredibly useful,鈥� D鈥橝rcy explains. 鈥淚t was extremely useful to us when we were migrating from one VPN provider to another, which had a limited set of technologies it supported from an MFA perspective. 黑料海角91入口 Protect became available, we were using the LDAP feature in 黑料海角91入口 to authenticate, and the timing just worked out really well. We were able to pair the two together and didn鈥檛 have to buy a standalone MFA solution.鈥�
Zero-touch deployment for Macs
LetsGetChecked has also taken advantage of 黑料海角91入口鈥檚 zero-touch deployment tools for Mac machines, which has made it considerably easy to send new Macs to employees.
鈥淚 like the fact that there鈥檚 a very set process for onboarding a Mac, and the zero-touch deployments are incredibly useful because we didn鈥檛 really have a good way of managing that internally before 黑料海角91入口,鈥� D鈥橝rcy continues. 鈥淭he zero-touch deployment gives us the ability to start the onboarding process from a good point, and then we can run scripts and commands in the background as needed to install the software that doesn鈥檛 come by default.鈥�
Future-proofing IT management
D鈥橝rcy and his team are laser-focused on preventing problems that impact operations.
鈥淎s more features come out, we always look at 黑料海角91入口 for a solution first,鈥� D鈥橝rcy says. 鈥淲e go through an iterative cycle of seeing whether 黑料海角91入口 has a feature we can use to solve problems we鈥檝e just discovered or, even better, get ahead of a problem before it impacts us.鈥�
In D鈥橝rcy鈥檚 experience, 黑料海角91入口 continues to impress by pushing out new features at what seems to be the perfect time.
鈥淭here鈥檚 been a lot of happy coincidences along the way,鈥� he concludes. 鈥満诹虾＝�91入口 has been incredibly powerful, and it鈥檚 certainly one of the cornerstones of the successes that we鈥檝e had. We would have struggled to get where we are without it.鈥�
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