is a technology supplier and installer that offers audio, video, security, networking, connectivity, lighting, energy, and automation solutions to residential and commercial customers. Founded in 2013 and headquartered in Westlake Village, California, Futronix鈥檚 customers include Walt Disney Parks and Resorts, the Hollywood Wax Museum, and Guinness World Records.
is a managed service provider that offers tech support, home automation services, blockchain consulting, and print, graphic, and web design to corporate and residential customers across California. The company 鈥� a 黑料海角91入口 partner 鈥� was founded in 2002 by Ricky Jordan, who also works as the senior technology manager at Primitive Skate.
Needing an identity and device management solution for a rapidly growing customer
Over the last several years, Futronix has been experiencing massive growth in both the residential and commercial installer markets. As the company continued to onboard new clients, Futronix hired 96firm as a managed service provider to help assemble a scalable tech stack that would enable founder Brian Brett to easily control and configure services for employees and customers alike.
鈥淏rian had a specific vision of how he wanted his user鈥檚 accounts, apps, and devices to be managed,鈥� Jordan explains. 鈥淔utronix鈥檚 foundation is in tech, and they are in the business of linking multiple systems together to deliver seamless experiences.鈥�
Demonstrating the power of 黑料海角91入口
For more than four years, Jordan has been implementing the 黑料海角91入口 platform for clients across industries. When Brett came to him asking for a tool that would enable him to manage all customer and employee accounts from one place, Jordan quickly scheduled a demo.
鈥淎fter showing the demo, I mocked up the vision and flow of how 黑料海角91入口 would be the essential tool in the Futronix toolbox,鈥� Jordan says.
Liking what he saw, Brett quickly agreed, and Jordan got to work rolling out 黑料海角91入口.
Delighting a customer & finding a long-term partner
To kick off the implementation, Jordan paired 黑料海角91入口 with Microsoft 365.
鈥淎fter an audit of all the apps and accounts that Futronix uses in its day-to-day functions, we set up single sign-on (SSO) and system for cross-domain identity management (SCIM),鈥� Jordan explains. 鈥淭his allowed Futronix鈥檚 users to quickly onboard with a single username and password and easily authenticate to their apps without keeping track of multiple logins.鈥�
To further secure accounts, Jordan implemented 黑料海角91入口 Protect鈩� to push multi-factor authentication (MFA) controls on mobile devices. At the same time, he also deployed conditional access policies to make life easier for users by not requiring MFA when they were using trusted company devices.
Mobile device management made easy
Using the 黑料海角91入口 mobile device management platform, Jordan enabled Futronix to manage all devices 鈥� Windows, Macs, iOS, and Android 鈥� from a single pane of glass while binding users to specific devices along with SSO.
鈥淧aired with Patch Management and Policy Management, we were able to further secure the devices and better manage the update cycle with full visibility into the device state and details,鈥� Jordan continues.聽
Rapid onboarding
Jordan added software management to Futronix鈥檚 黑料海角91入口 instance, which enabled the company to set up device templates to automatically configure devices and download and install software on them.
鈥淚f a new employee joined the company 鈥� or if an outside contractor brought their own device 鈥� Futronix could get these new users set up in an instant,鈥� he explains. 鈥淧rior to implementing 黑料海角91入口, this process used to be done manually and could take hours at a time while following a manual checklist flow.鈥�
Tightening up security even more
Futronix uses enterprise WiFi solutions internally and also deploys them in customer projects. To streamline WiFi authentication using SSO logins with 黑料海角91入口 instead of a shared passphrase, Jordan added RADIUS to the deployment.
Additional security controls include:
- Cloud LDAP, which was 鈥済ame-changing for Futronix鈥� and includes SSO and conditional access logic to the company鈥檚 LDAP tech (e.g., NAS storage).
- Password Manager, which 鈥渂ecame an essential tool in the Futronix toolbox鈥� by enabling the company to manage logins for customer sites, produce randomized passwords, store MFA credentials, and view password health in real time.
Last but not least, Jordan deployed 黑料海角91入口 Remote Assist to enable Futronix to manage devices remotely in the event a technician needs to troubleshoot issues or perform additional tasks.
A lasting partnership for 96firm
In 2023, 96firm became an official 黑料海角91入口 MSP.
鈥淲e enjoy bringing solutions like 黑料海角91入口 to our clients as we get to share in the joy and excitement of giving the client something that is so impactful,鈥� Jordan says. 鈥淎t 96firm, 黑料海角91入口 is one of the top 鈥� if not the top 鈥� products and solutions we offer just because it does so much. It is a foundation product which is very important, as the rest of our clients鈥� tech stacks are built on top of it.
Looking ahead, 96firm is excited to continue implementing 黑料海角91入口 with new clients.
鈥満诹虾＝�91入口 is reliable, robust, and innovative, and there are always new features and upgrades around the corner 鈥� all with a friendly and supportive staff,鈥� Jordan concludes. 鈥淲hat鈥檚 not to like?鈥�
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