{"id":103390,"date":"2024-01-10T15:59:40","date_gmt":"2024-01-10T20:59:40","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=support&#038;p=103390"},"modified":"2024-01-10T15:59:41","modified_gmt":"2024-01-10T20:59:41","slug":"troubleshoot-unable-to-add-a-new-user","status":"publish","type":"support","link":"https:\/\/jumpcloud.com\/support\/troubleshoot-unable-to-add-a-new-user","title":{"rendered":"Troubleshoot: Unable to Add a New User"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"symptoms\">Symptoms<\/h2>\n\n\n\n<p>When adding a new user in the 黑料海角91入口 Admin Portal, the action results in an error &#8220;<em>username<\/em>\u00a0has already been registered.&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"550\" height=\"65\" src=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/06\/user_already_registered.png\" alt=\"\" class=\"wp-image-90157\" srcset=\"https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/user_already_registered.png 550w, https:\/\/jumpcloud.com\/wp-content\/uploads\/2023\/06\/user_already_registered-300x35.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cause\">Cause<\/h2>\n\n\n\n<p>The email address has already been used to register a user account in an organization within 黑料海角91入口, not necessarily the organization displaying the notification.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"solution\">Solution<\/h2>\n\n\n\n<p>Search within your organization for another user object using the same email address:<\/p>\n\n\n\n<ol>\n<li>Log in to the <a href=\"https:\/\/console.jumpcloud.com\/login\"><\/a><a href=\"https:\/\/console.jumpcloud.com\">黑料海角91入口 Admin Portal<\/a>.<\/li>\n\n\n\n<li>Go to <strong>USER MANAGEMENT<\/strong> &gt; <strong>Users<\/strong>.<\/li>\n\n\n\n<li>Type the email address in the search bar to locate the user object.<\/li>\n<\/ol>\n\n\n\n<p>If you can&#8217;t locate the user object within your organization, it is recommended to check with any users in your company that may have created a secondary organization and added the records in question. <\/p>\n\n\n\n<p>If the organization where the user currently resides was created in error or is otherwise no longer used,\u00a0contact us\u00a0to process the organization for removal. See <a href=\"https:\/\/jumpcloud.com\/support\/contact-jumpcloud-support\" target=\"_blank\" rel=\"noreferrer noopener\">Contact 黑料海角91入口 Support<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms When adding a new user in the 黑料海角91入口 Admin Portal, the action results in an error &#8220;username\u00a0has already been [&hellip;]<\/p>\n","protected":false},"author":218,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","inline_featured_image":false,"footnotes":""},"support_category":[3127,2932,2850],"support_tag":[],"coauthors":[3011],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v22.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshoot: Unable to Add a New User - 黑料海角91入口<\/title>\n<meta name=\"description\" content=\"Learn how to address the error &quot;A user has already been registered&quot; when attempting to add a new user to 黑料海角91入口.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jumpcloud.com\/support\/troubleshoot-unable-to-add-a-new-user\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot: Unable to Add a New User\" \/>\n<meta property=\"og:description\" content=\"Learn how to address the error &quot;A user has already been registered&quot; when attempting to add a new user to 黑料海角91入口.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/jumpcloud.com\/support\/troubleshoot-unable-to-add-a-new-user\" \/>\n<meta property=\"og:site_name\" content=\"黑料海角91入口\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-10T20:59:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/jumpcloud.com\/\/wp-content\/uploads\/2023\/06\/user_already_registered.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n\t<meta name=\"twitter:label2\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data2\" content=\"nickconrad\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-unable-to-add-a-new-user\",\"url\":\"https:\/\/jumpcloud.com\/support\/troubleshoot-unable-to-add-a-new-user\",\"name\":\"Troubleshoot: Unable to Add a New User - 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