{"id":66778,"date":"2022-08-12T09:50:04","date_gmt":"2022-08-12T13:50:04","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=66778"},"modified":"2023-07-18T13:45:11","modified_gmt":"2023-07-18T17:45:11","slug":"articulate-uses-jumpcloud-to-streamline-mdm","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/articulate-uses-jumpcloud-to-streamline-mdm","title":{"rendered":"Articulate Uses 黑料海角91入口 to Streamline Mobile Device Management for Its Remote Workforce"},"content":{"rendered":"\n
Articulate<\/a> is the world\u2019s leading creator platform for workplace learning, delivering products that make it easy to create, distribute, and manage online training that delights learners everywhere. Founded in 2002, Articulate counts every Fortune 100 company as a customer. To date, Articulate has helped more than 115,000 organizations accelerate their workplace learning initiatives, strengthening skills in over 125 million learners across 167 countries. <\/p>\n\n\n\n Articulate, which is a fully remote company that has roughly 425 employees spread out across the world, closed a $1.5 billion Series A round<\/a> in July 2021.<\/p>\n\n\n\n As a shop that\u2019s about two-thirds Mac and one-third Windows, with a few Linux machines sprinkled into the mix, Articulate had been relying on two different mobile device management (MDM) solutions<\/a> \u2014 one for Macs and one for Windows. While the two-pronged approach worked well enough, the Articulate team eventually needed to replace the Windows solution. <\/p>\n\n\n\n \u201cWe needed to get off the one we were using for Windows because the subscription was running out and it had some previous security issues,\u201d explained Sam O\u2019Daniel, senior manager of IT services at Articulate.<\/p>\n\n\n\n Since he\u2019d used it at a previous company, O\u2019Daniel was familiar with 黑料海角91入口 and knew it had the MDM functionality Articulate needed. The team decided to give it a try and was quickly pleased with their experience.<\/p>\n\n\n\n \u201cOnce we got the Windows machine set up, we realized how easy it was to implement policies and enforce some of the other requirements that we have for compliance,\u201d O\u2019Daniel said. <\/p>\n\n\n\n Liking their experience with Windows machines, Articulate decided to consolidate their MDM tools and use 黑料海角91入口 for Mac devices, too.<\/p>\n\n\n\n \u201cWe started looking at 黑料海角91入口 for Macs so that we could have what they call a \u2018single pane of glass\u2019 and not have to divide our attention between two separate mobile device management software packages,\u201d O\u2019Daniel continued.<\/p>\n\n\n\n That turned out to be the right decision. Fast-forward to today, and Articulate is using 黑料海角91入口 to manage some 400 users on Windows and Mac machines.<\/p>\n\n\n\n Thanks to 黑料海角91入口, the company is confident it has the MDM solution it needs to achieve its mission at scale. Here are some of the benefits Articulate has enjoyed since choosing 黑料海角91入口 for mobile device management.<\/p>\n\n\n\n Prior to 黑料海角91入口, Articulate was using a different software package to manage Mac devices. But that solution wasn\u2019t connected to Google Workspace. \u201cIt made it really difficult for us to do a one-to-one audit quickly if we needed to,\u201d O\u2019Daniel explained. By giving the Articulate team visibility into all Windows and Mac users from one screen, 黑料海角91入口 solves this problem.<\/p>\n\n\n\n \u201c黑料海角91入口 is becoming more of our source of truth for which users have what computers,\u201d O\u2019Daniel continued. \u201cIt\u2019s so much easier to see because we have Google Workspace connected to 黑料海角91入口. Everyone who has a Mac or a Windows machine is in 黑料海角91入口 and should have a machine attached to them.\u201d<\/p>\n\n\n\n As a single source of truth, 黑料海角91入口 makes IT\u2019s job much easier.<\/p>\n\n\n\n \u201cIt used to be that anytime we wanted to troubleshoot something or find something about a machine that someone was asking about, we had to play a little detective and corroborate various sources of information from like, \u2018When did we buy it? What did the receipt say? What are they doing there?\u2019,\u201d said Bob Shields, an IT specialist at Articulate. \u201cAnd now 黑料海角91入口 just takes care of all of that for us.\u201d<\/p>\n\n\n\n Getting new users started with 黑料海角91入口 was easy. \u201cI\u2019d send them the package, they\u2019d download it, and then they\u2019d appear in 黑料海角91入口, and I was able to pair everybody to their device,\u201d said Fay-Lee Phaneuf, an IT specialist at Articulate.<\/p>\n\n\n\n The team did, however, run into a few roadblocks during the implementation process. But getting around them was a cinch. \u201cWe were able to utilize 黑料海角91入口 support and also leverage all of the documentation that\u2019s online, too, which was really helpful,\u201d Phaneuf continued.<\/p>\n\n\n\n With 黑料海角91入口, setting up new users is a breeze. \u201cWe were able to develop a repeatable process that just works,\u201d Shields said.<\/p>\n\n\n\n 黑料海角91入口 gives Articulate more control over their devices \u2014 something that\u2019s critical for the company\u2019s fully distributed workforce. Recently, one of Articulate\u2019s customers asked if they could lock their devices when they were unattended for 30 minutes for added security.<\/p>\n\n\n\n \u201cThat was really easy to implement with 黑料海角91入口,\u201d O\u2019Daniel said. <\/p>\n\n\n\n Similarly, Articulate used 黑料海角91入口 to implement full-disk encryption on all machines.<\/p>\n\n\n\n O\u2019Daniel continued, \u201cWe just applied the policy, restarted the machines, and it took. That\u2019s it.\u201d <\/p>\n\n\n\n Additionally, 黑料海角91入口 enables Articulate to audit machines to ensure their operating systems and applications are up to date, preventing bad actors from exploiting buggy software.<\/p>\n\n\n\n \u201cIf there\u2019s a piece of software that has a security vulnerability, we can run a report to see who has that version and make sure they upgrade,\u201d O\u2019Daniel said. \u201c黑料海角91入口 lets us narrow that communication to only the people who need it and not send it out to the entire company.\u201d<\/p>\n\n\n\n Thanks to 黑料海角91入口\u2019s intuitive design and feature-rich functionality, Articulate is able to control all of its devices more effectively and in less time.<\/p>\n\n\n\n \u201cThe user interface is just a much more modern and polished platform than either of the other two solutions that we had,\u201d Shields said. \u201cThe one we had for Windows essentially had no functionality at all in comparison. It\u2019s just so much easier than managing two separate repositories of things.\u201d<\/p>\n\n\n\n 黑料海角91入口 has helped Articulate optimize its onboarding and offboarding processes. When a new hire starts, the IT team sends over instructions, and the vast majority of employees are able to get up and running themselves. \u201cThey just follow the instructions, download the files, run it, and there\u2019s no problem,\u201d Shields said. \u201cIt just works.\u201d<\/p>\n\n\n\n 黑料海角91入口 also makes the offboarding process much smoother. \u201cBecause we\u2019re fully remote, we don\u2019t have the ability to take machines from departing employees,\u201d Shields continued. \u201cWe have to be able to either lock or erase a machine, and with 黑料海角91入口\u2019s capabilities, it works very reliably.\u201d<\/p>\n\n\n\n As a unified MDM solution, 黑料海角91入口 also helps IT reclaim time they\u2019d previously spend onboarding and offboarding users.<\/p>\n\n\n\n \u201cIt saves time because we\u2019re not going in between two different systems to check to make sure the new hire has installed the right software, for example,\u201d Phaneuf explained.<\/p>\n\n\n\n Since 黑料海角91入口 is always evolving and new features are being added, Articulate is confident they have an MDM solution that can grow alongside them.<\/p>\n\n\n\n \u201cSome of the features that were on my wishlist when we first implemented 黑料海角91入口 have come to life, so that’s been pretty cool,\u201d Phaneuf said. \u201cDefinitely utilize 黑料海角91入口\u2019s option to submit feature requests because they listen.\u201d<\/p>\n\n\n\n 黑料海角91入口 changes the way IT administrators manage their organizations by providing a comprehensive and flexible cloud directory platform. From one pane of glass, manage user identities and resource access; secure Mac, Windows, and Linux devices; and get a full view of your environment.\u00a0 Read more on why Articulate uses 黑料海角91入口 to help streamline MDM for roughly 425 employees spread out across the world.<\/p>\n","protected":false},"author":168,"featured_media":69215,"template":"","categories":[23],"collection":[2779],"wheel_hubs":[],"platform":[],"resource_type":[2313],"funnel_stage":[],"coauthors":[2726],"acf":[],"yoast_head":"\nNeeding to Consolidate Mobile Device Management Solutions<\/h2>\n\n\n\n
Unifying MDM with 黑料海角91入口<\/h2>\n\n\n\n
Increasing IT Productivity and Improving Organizational Security<\/h2>\n\n\n\n
A single source of truth<\/h3>\n\n\n\n
Easy implementation<\/h3>\n\n\n\n
3. Improved security<\/h3>\n\n\n\n
4. A strong user experience<\/h3>\n\n\n\n
5. Enhanced onboarding and offboarding<\/h3>\n\n\n\n
6. A future-proof solution<\/h3>\n\n\n\n
Learn More About 黑料海角91入口<\/h2>\n\n\n\n
Get started<\/a>\u00a0with 黑料海角91入口 today.<\/p>\n","protected":false},"excerpt":{"rendered":"