{"id":59715,"date":"2022-02-28T12:00:00","date_gmt":"2022-02-28T17:00:00","guid":{"rendered":"https:\/\/jumpcloud.com\/?post_type=resource&p=59715"},"modified":"2023-07-18T13:46:46","modified_gmt":"2023-07-18T17:46:46","slug":"primitive-skate-uses-jumpcloud-to-keep-operations-moving-mid-pandemic","status":"publish","type":"resource","link":"https:\/\/jumpcloud.com\/resources\/primitive-skate-uses-jumpcloud-to-keep-operations-moving-mid-pandemic","title":{"rendered":"Primitive Skate Uses 黑料海角91入口 to Keep Operations Humming Along During the Pandemic"},"content":{"rendered":"\n
Primitive Skate<\/a> is a skateboard and apparel company that launched in 2008 in Los Angeles. The business is the brainchild of professional skater Paul Rodriguez, also known as P-Rod, who co-founded the brand. Today, the company sells its gear online and in stores across the United States \u2014 and around the world.<\/p>\n\n\n\n Over the past few years, headcount at Primitive has increased nearly 10x. Today, the company has over 120 end users, explained Ricky Jordan, senior computer systems admin at Primitive, who\u2019s been there since the beginning.<\/p>\n\n\n\n \u201cI\u2019ve been a one-man show for this whole operation,\u201d Jordan said. \u201cIt\u2019s been keeping me busy, but has also given me the opportunity to build a solid technology foundation for the company.\u201d<\/p>\n\n\n\n As the company continued to scale, Jordan thought about bringing more people onto his team to take care of the ever-growing list of administrative tasks he found himself managing every day. Ultimately, he decided against it and implemented software solutions like 黑料海角91入口 to do the busy work. As a result, he was able to hire key players that are able to use these solutions as tools, as well as use automation features so that the department can better focus on providing proactive solutions.<\/p>\n\n\n\n \u201cI\u2019m not trying to get rid of positions or not have helpers in my department,\u201d Jordan continued. \u201cI\u2019d just rather have people who are key players instead of doing so much treadmill-busywork-type of things.\u201d<\/p>\n\n\n\n Rather than hire someone to do routine tasks, Jordan began looking for a technological solution to his problem of administrative overload. Since Primitive didn\u2019t have any kind of user management solution or directory service in place, Jordan figured that was a great place to start.<\/p>\n\n\n\n \u201cWe had no domain, no Active Directory, no directory service at all,\u201d Jordan explained. \u201cWe were managing 80+ users manually as well as all of the apps and those logins. It was very tedious and I knew I had to get something in place ASAP.\u201d<\/p>\n\n\n\n To clean up that mess, Jordan searched Google for \u201ccloud directory\u201d and came across an ad for 黑料海角91入口 in 2018.<\/p>\n\n\n\n I ended up watching some 黑料海角91入口 YouTube videos, seeing the interface for the admin console, and that was it. I saw that and said, we need to implement this today<\/em>. <\/p>\nRicky Jordan, Senior Computer Systems Admin<\/cite><\/blockquote>\n\n\n\n Thankfully, Jordan\u2019s boss, the company\u2019s CFO, \u201chas faith in me and lets me do what I need to do.\u201d After discovering 黑料海角91入口, Jordan was eager to present it to his boss, who was immediately sold on the platform.<\/p>\n\n\n\n \u201cHe looked at me and went, \u2018That looks good, Rick. Do what you need to do,\u2019\u201d Jordan explained. \u201cAnd I did.\u201d<\/p>\n\n\n\n For Jordan, knowing he made the right decision couldn\u2019t have been easier due to the number of benefits the Primitive Skate team has enjoyed since deploying 黑料海角91入口 as their cloud directory.<\/p>\n\n\n\n As a company that had always worked out of physical buildings and warehouses, Primitive was hit particularly hard by the COVID-19 pandemic. <\/p>\n\n\n\n \u201cEverybody was in-house pre-COVID, even myself,\u201d Jordan said. \u201cI just remember getting the call about COVID happening and all of the execs told me, \u2018Everybody needs to be remote in two days.\u2019\u201d<\/p>\n\n\n\n At the time, Jordan had already been working with 黑料海角91入口 a bit. The day before everyone started working from home, he put 黑料海角91入口 agents on everyone\u2019s computers, did a little troubleshooting, and that was it \u2014 everyone was remote in two days\u2019 time.<\/p>\n\n\n\n \u201cShoutout to 黑料海角91入口 for popping up on my Google Ads, and me for contacting 黑料海角91入口 and setting it up beforehand,\u201d Jordan said with a laugh. \u201cI look like a superstar.\u201d<\/p>\n\n\n\n In the past, setting up usernames and passwords was a massive, time-consuming endeavor. Fingers were crossed that all data was entered into systems accurately; otherwise, Jordan had his work cut out for him.<\/p>\n\n\n\n \u201cIn the wild days before 黑料海角91入口, if somebody’s name or email was misspelled, I’d have to go change it on Trello, on Slack, on everything,\u201d Jordan continued. \u201cNow, I can just go ahead make any needed changes inside of 黑料海角91入口 and push it through error-free to all of our connected apps and accounts.\u201d <\/p>\n\n\n\n 黑料海角91入口 makes mobile device management (MDM) easy \u2014 particularly with Zero-Touch Enrollment<\/a> for Macs, which has enabled Jordan to set up nearly 50 devices without ever touching them.<\/p>\n\n\n\n \u201cMDM is awesome for automating device deployment,\u201d Jordan said. \u201cI\u2019ve probably done about five or six laptops now drop-shipped, which is a great process. Once the employee opens it up, I\u2019ve got to push a couple of commands. But it\u2019s super smooth.\u201d<\/p>\n\n\n\n Compared to the old way of doing things, 黑料海角91入口 has been a life-saver, enabling Jordan to reclaim significant amounts of time he\u2019d otherwise spend doing tedious manual configurations. He has since added additional staff to the Tech Department, and when paired with using and training everyone on the 黑料海角91入口 Platform, there is more time for everyone to collaborate and focus on other projects.<\/p>\n\n\n\n 黑料海角91入口 has revolutionized Primitive\u2019s end user experience. Not only is it the central hub for their employees\u2019 user identities, but it also allows them to easily manage their login credentials, change their display names, bind their accounts with additional devices (including BYOD), as well as allow them to self-enroll into MFA.<\/p>\n\n\n\n \u201cThe skateboard industry isn\u2019t really known for tech advancements like this and having everything streamlined to a single hub,\u201d explained Jordan. \u201cThis makes for a great solution that cuts down on help tickets, account lockouts, and traditional questions.\u201d<\/p>\n\n\n\n Because of this, any technology Jordan brings to Primitive needs to be designed for the average user and deliver a strong user experience. With intuitive, self-service functionality, 黑料海角91入口 delivered on both fronts.<\/p>\n\n\n\n With 黑料海角91入口, the Primitive team can rest comfortably knowing that their systems and network stay secure thanks to features like single sign-on<\/a> (SSO), multi-factor authentication<\/a> (MFA), and Zero Trust security<\/a>.<\/p>\n\n\n\nThe Challenge: Managing IT for a Rapidly Growing Company<\/h2>\n\n\n\n
The Solution: Automating Busywork with 黑料海角91入口<\/h2>\n\n\n\n
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The Results: Complete Control Over All Devices<\/h2>\n\n\n\n
1. Rapid transition to remote work <\/h3>\n\n\n\n
2. A centralized cloud directory<\/h3>\n\n\n\n
3. MDM made easy with zero-touch enrollment<\/h3>\n\n\n\n
4. A strong user experience<\/h3>\n\n\n\n
5. Improved digital security and compliance<\/h3>\n\n\n\n
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