黑料海角91入口

Help Center Home > Security Management > Set up Authenticator App for User Account

Set up Authenticator App for User Account

鈥�Did you receive an email from your IT admin that asks you to "Use an Authenticator App for your 黑料海角91入口 account?" Or, after logging in to your 黑料海角91入口 User Portal, were you prompted to verify your identity? Use this article to learn how to set up an authenticator app when your IT admin requires you to, or when you want to set it up on your own.聽

Tip:

For instructions on setting up your authenticator app on a new device, see Reset MFA in the User Portal.

Configure an Authenticator App When it鈥檚 Required by Your IT Admin 

To set up an Authenticator App for your 黑料海角91入口 account:

  1. Log in to your 黑料海角91入口 User Portal: .
  2. You are prompted to Verify Your Identity. Click Continue. 
  3. Download an authentication app, such as 黑料海角91入口 Protect, then click I Have the App.
  4. Scan the QR code with your authenticator app, then enter the 6-digit verification code provided to you by your authenticator app.

Tip:

Copy the alpha-numeric key shown beneath the QR code and store it in a secure place. You can use this code if you replace or lose your phone.

  1. Click SUBMIT. You鈥檒l get a confirmation in the User Portal that Identity Verification is active for your account.

Note:

If you decide to quit Identity Verification before you finish, you can see the number of days you have left in your enrollment period and set up Identity Verification from the Security page in your User Portal. When you skip verifying your identity, you鈥檙e prompted to configure it every time you log in until you complete it. If you don鈥檛 complete Identity Verification before the enrollment period expires, your account will be locked and you鈥檒l have to get your IT admin to unlock it. 

Configure an Authenticator App on Your Own

To proactively set up an Authenticator App for your 黑料海角91入口 account:

  1. Log in to your 黑料海角91入口 User Portal:.
  2. Go to Security.
  3. Go to Set Up an Authenticator App.
  4. Choose an authenticator app to set up, such as 黑料海角91入口 Protect, and then click Continue.
  5. Scan the QR code with your authenticator app, then enter the 6-digit verification code provided to you by your authenticator app.

Tip:

Copy the alpha-numeric key shown beneath the QR code and store it in a secure place. You can use this code if you replace or lose your phone.

  1. Click SUBMIT. You鈥檒l get a confirmation in the User Portal that the identity verification is active for your account.
Back to Top

List IconIn this Article

Notebook IconLearn More

MFA for Users

Log Into User Portal with MFA

Reset MFA in User Portal

Still Have Questions?

If you cannot find an answer to your question in our FAQ, you can always contact us.

Submit a Case