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Set the Log Level to Debug

The ºÚÁϺ£½Ç91Èë¿Ú Agent logging level can be set to log more verbose logs if necessary. Debug logs can provide additional information for administrators or ºÚÁϺ£½Ç91Èë¿Ú support. Remotely changing the logging level of the ºÚÁϺ£½Ç91Èë¿Ú Agent can be triggered by a ºÚÁϺ£½Ç91Èë¿Ú Command. 

Debug logs contain much more information than the default log level; there’s no need to change log level to a higher verbosity other than for troubleshooting. After setting a system’s agent log level to Debug, it’s best practice to reset the logging level to default.

Setting the Log Level Locally

Linux

Note:

Sudo privileges are required for the following commands.

To set Debug level logging and restart the ºÚÁϺ£½Ç91Èë¿Ú Agent:

echo "DEBUG" | sudo tee /opt/jc/loglevel.cache && sudo service jcagent restart

To disable Debug level logging and restart the ºÚÁϺ£½Ç91Èë¿Ú Agent:

sudo rm /opt/jc/loglevel.cache && sudo service jcagent restart

Mac

Note:

Sudo privileges are required for the following commands.

To set Debug level logging and restart the ºÚÁϺ£½Ç91Èë¿Ú Agent:

echo "DEBUG" | sudo tee /opt/jc/loglevel.cache && sudo launchctl stop com.jumpcloud.darwin-agent

To disable Debug level logging and restart the ºÚÁϺ£½Ç91Èë¿Ú Agent:

sudo rm /opt/jc/loglevel.cache && sudo launchctl stop com.jumpcloud.darwin-agent

Windows

Note:

Run the following commands from an elevated PowerShell console.

To set Debug level logging:

echo DEBUG | set-content 'C:\Program Files\ºÚÁϺ£½Ç91Èë¿Ú\loglevel.cache'
Stop-Service -Name jumpcloud-agent -Force
Start-Service -Name jumpcloud-agent

To disable Debug level logging:

echo INFO | set-content 'C:\Program Files\ºÚÁϺ£½Ç91Èë¿Ú\loglevel.cache'
Stop-Service -Name jumpcloud-agent -Force
Start-Service -Name jumpcloud-agent

Setting the Log Level Remotely

Alternately, the ºÚÁϺ£½Ç91Èë¿Ú Command Gallery contains scripts to set the logging level of a system’s ºÚÁϺ£½Ç91Èë¿Ú Agent. After setting a system’s agent log level to Debug, it’s best practice to reset the logging level to default.

Importable commands to set the logging level:

Importable commands to set the logging level back to default:

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