ºÚÁϺ£½Ç91Èë¿Ú

Use ºÚÁϺ£½Ç91Èë¿Ú SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials. Integrate your ºÚÁϺ£½Ç91Èë¿Ú account with 15Five through an identity management connector. After you connect ºÚÁϺ£½Ç91Èë¿Ú with 15Five, you can provision, update, and deprovision users in 15Five through your ºÚÁϺ£½Ç91Èë¿Ú Administrator Portal. Leverage this integration for centralized user lifecycle management and get immediate attribute management of users bound to integrated applications.

Read this article to learn how to configure the 15Five integration. 

Prerequisites

• A ºÚÁϺ£½Ç91Èë¿Ú Administrator account.
• ºÚÁϺ£½Ç91Èë¿Ú SSO Package or higher or SSO à la carte option.
• A 15Five Administrator account.
• 15Five . If using SSO, an SSO add-on is required. Contact 15Five support.
• Your 15Five subdomain name.

Important Considerations 

• SAML SSO is recommended, but not required.
  • To enable SSO, but require users to log in through 15Five and not the ºÚÁϺ£½Ç91Èë¿Ú User Portal, deselect Show in User Portal in the General Info tab of the application window.
• 15Five supports password synchronization.
  • If SSO is enabled, password changes don’t occur for the user in 15Five if the password is set from ºÚÁϺ£½Ç91Èë¿Ú.
  • If SSO isn’t enabled in 15Five, then the user will receive an email with a link to reset their password in 15Five.
• If you delete an integrated 15Five application from your Applications list, the application is removed from ºÚÁϺ£½Ç91Èë¿Ú, but any previously bound users remain active in 15Five. These users can log in to 15Five with the password they used before you enabled SSO with 15Five in ºÚÁϺ£½Ç91Èë¿Ú.
• If you deactivate Identity Management on your 15Five application and SSO is activated, previously bound users remain active in 15Five and can authenticate using SSO. No further updates are made to user accounts via the Identity Management integration.
  • Users created via SCIM integration should also be deleted via SCIM integration. Otherwise, you need to disable the user before you can delete  them.
• Users deactivated via the SCIM integration can only be deleted via the SCIM integration after you reactivate them and then delete them.
• If you need to update your token, you must deactivate the IdM integration, update the token, and then reactivate the IdM integration.
• Account takeovers are supported. 
• New users provisioned from ºÚÁϺ£½Ç91Èë¿Ú receive an email invitation from 15Five.
• Users are moved to the inactive state when they’re deprovisioned. 
• If a user’s password expires in ºÚÁϺ£½Ç91Èë¿Ú, their account becomes suspended and they are deactivated in all applications that have Identity Management configured and, are associated to them. Once the user’s password is updated, the account and previously associated applications are reactivated. 
• Groups are supported.

Attribute Considerations

• A default set of attributes are managed for users. See the Attribute Mappings section for more details.
• The username and email should match.

Creating a new ºÚÁϺ£½Ç91Èë¿Ú Application Integration

1. Log in to the .
2. Go to USER AUTHENTICATION &²µ³Ù;ÌýSSO Applications.
3. Click + Add New Application.
4. Type the name of the application in the Search field and select it.
5. Click Next.
6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.

7. Optionally, expand Advanced Settings to specify a value for the SSO IdP URL. If no value is entered, it will default to https://sso.jumpcloud.com/saml2/<applicationname>.

8. Click Save Application.
9. If successful, click:
   • Configure Application and go to the next section
   • Close to configure your new application at a later time

Configuring the SSO Integration

To configure ºÚÁϺ£½Ç91Èë¿Ú

1. Create a new application or select it from the Configured Applications list.
2. Select the SSO tab.
3. In the IdP Entity ID and ACS URL fields, replace YOURDOMAIN with your 15Five subdomain name. 
4. Click save.

Copy the metadata URL

1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
2. Select the SSO tab and click Copy Metadata URL.
3. The URL will be copied to your clipboard.

To configure 15Five

1. Navigate to  in 15Five. If you don’t have access to that page, contact 15Five Support and they will add it for you.
2. Set your company's subdomain—typically this will be your company name or some form of it. You can choose anything they want as long as it does not contain characters, capital letters, or spaces. The subdomain name needs to also be a unique name—no other company can be using the same domain.
   • Click Save.
3. You will be taken to the next page to enter the Metadata from your IdP and set your SSO contact.
   • The Contact email should be the email of the IT point of contact that 15Five Support or others in your company should reach out to about SSO-related questions or issues.
   • Check the box labeled Automatically update metadata if you’d like to include the link to where 15Five can check your metadata. Doing so will allow 15Five to automatically update your metadata if changes are made, rather than updating the metadata manually.
   • Click Save.
4. Next, you will set your SAML attributes and settings.
   • SAML Single Sign-On Enabled: Should be checked to enable SSO.
   • Allow Password Sign In: Can be checked if you want their users to have the ability to log in using their email and password, rather than just through SSO. This can be turned on during testing and turned off after if preferred.
   • Allow Identity Provider Initiated Login: A setting that allows employees to log in directly from the app dashboard when they log in via your company’s IdP.
   • Allow Auto Login: Indicates that the employee will be auto-logged in using their IdP, instead of having to re-authenticate before logging in. This option only works if the ’Allow Password Sign-In’ option is disabled.
   • Allow Creation of New Users (JIT Provisioning): Automatically creates a new, paid account in 15Five if an employee who has access to 15Five in your IdP attempts to log into 15Five.

5. • Require Reviewer Selection: Requires an employee to choose their reviewer upon signing in for the first time. Such a choice will only be presented if reviewer information has not been passed in the SAML response. Most customers will want this off. 
   • Ensure assertions are signed and Ensure messages are signed: Tell 15Five what to expect from your IdP. You must have at least one of the two checked in order to proceed, but you are able to turn one setting off depending on your setup.
   • The next four lines show the Service Provider User Sign In URL, IdP Entity ID, etc. These fields are auto-populated by pulling from the XML metadata you entered on the previous screen.
6. The bottom half of the page is where you set your attributes. The best way to know what should go in here is to check your IdP’s attribute mappings. If you need some guidance, the blue link labeled Attributes Help may be helpful. The Name ID Contents and Email attribute name are the ones that are necessary to set up SSO, but there are a few others that you may want to sync.

If you would like the employee’s reviewer to sync to 15Five, and you do not use another integration with 15Five like SCIM or another HRIS, then you would put the reviewer information under the ‘Reviewer Attributes’ section. Make sure to click Save!

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to ºÚÁϺ£½Ç91Èë¿Ú, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

1. Log in to the .
2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
4. Select the check box next to the group of users you want to give access.
5. Click save. 

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO user authentication workflow(s)

IdP-initiated user workflow

• Access the
• Go to Applications and click an application tile to launch it
• ºÚÁϺ£½Ç91Èë¿Ú asserts the user's identity to the SP and is authenticated without the user having to log in to the application

SP-initiated user workflow

• Go to the SP application login - generally, there is either a special link or an adaptive username field that detects the user is authenticated through SSO

• Login redirects the user to ºÚÁϺ£½Ç91Èë¿Ú where the user enters their ºÚÁϺ£½Ç91Èë¿Ú credentials
• After the user is logged in successfully, they are redirected back to the SP and automatically logged in

Configuring the Identity Management Integration

To configure 15Five

1. Log in to 15Five with your administrator account.
2. In the left menu, click Settings > Features. 
3. Click Integrations > Manage, and enable the SCIM 2.0 option, then click Save.
   • If you don’t see the SCIM 2.0 integration, contact 15Five’s support team and request they activate it.
4. Generate your access token.
   • The SCIM 2.0 base URL value will be copy/pasted into theBase URL field in ºÚÁϺ£½Ç91Èë¿Ú's Identity Management form later.

To configure ºÚÁϺ£½Ç91Èë¿Ú

1. Create a new application or select it from the Configured Applications list.
2. Select the Identity Management tab and click Configure in the Configuration Settings section.
3. You're presented with two fields:
   • Base URL: Paste in the SCIM 2.0 base URL you copied when you enabled SCIM 2.0 with ºÚÁϺ£½Ç91Èë¿Ú in 15Five, e.g., https://my.15five.com/scim/v2
   • Token Key: Paste the access token generated in the previous section.
4. Click Activate.
5. You receive a confirmation that the Identity Management integration has been successfully verified and a Public Certificate is created. You can download the certificate from here.
6. Click save.
7. After the application is saved, it appears in the SSO Applications list. You can now connect users to the application in ºÚÁϺ£½Ç91Èë¿Ú to provision them in 15Five. Learn how to .

Attribute Mappings

The following table lists attributes that ºÚÁϺ£½Ç91Èë¿Ú sends to 15Five. See Attribute Considerations for more information regarding attribute mapping considerations.

Learn about ºÚÁϺ£½Ç91Èë¿Ú Properties and how they work with system users in our . 

Group Management Considerations

Enabling Group Management

You must select the Enable management of User Groups and Group Membership in this application option to manage groups and group membership in the application from ºÚÁϺ£½Ç91Èë¿Ú.

Group Provisioning and Syncing 

• Empty groups are not created
• ºÚÁϺ£½Ç91Èë¿Ú takes over management of existing groups in the application when the user group name in ºÚÁϺ£½Ç91Èë¿Ú matches the name of the group in the application
• All user groups associated with the application in ºÚÁϺ£½Ç91Èë¿Ú are synced. Syncing occurs whenever there is a membership or group change event
• Group renaming is supported
• If a user group is disassociated from the application in ºÚÁϺ£½Ç91Èë¿Ú, syncing immediately stops and the group is left as-is in the application. All members of that user group are deactivated in the application unless they are associated with another active application group that is managed from ºÚÁϺ£½Ç91Èë¿Ú

Group Deletion

• Managed groups deleted in ºÚÁϺ£½Ç91Èë¿Ú are deleted in the application
• All members of the deleted group are deactivated in the application, unless they are associated with another active application group that is managed from ºÚÁϺ£½Ç91Èë¿Ú

Disabling Group Management

• You can disable group and group membership management by unchecking the Enable management of User Groups and Group Membership in this applicationÌý´Ç±è³Ù¾±´Ç²Ô
• The managed groups and group membership are left as-is in the application
• ºÚÁϺ£½Ç91Èë¿Ú stops sending group membership information for the user, but the user’s identity will continue to be managed from ºÚÁϺ£½Ç91Èë¿Ú

Importing Users

This functionality is helpful if users have already been created in the application but have not been created in ºÚÁϺ£½Ç91Èë¿Ú.

1. Log in to the .
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application and click to open its configuration panel. 
4. Select the Identity Management tab.
5. Click manual import.
6. Select the users you want to create in ºÚÁϺ£½Ç91Èë¿Ú from the application from the list of users that appear. Users in the list have two import statuses:
   • ±·±ð·ÉÌý- user has not been imported
   • ±õ³¾±è´Ç°ù³Ù±ð»åÌý- user has been imported and has an account in ºÚÁϺ£½Ç91Èë¿Ú

7. Click import.
   • If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users 
   • If you have more than 100 users being imported, ºÚÁϺ£½Ç91Èë¿Ú will send you an email when your import is complete

8. You can now connect and grant users access to all their ºÚÁϺ£½Ç91Èë¿Ú resources. Learn more in the Authorize Users to an Application and Connecting Users to Resources articles.

SCIM Directory Insights Events

The following Directory Insights (DI) events provide visibility into failures and detailed information about the user and group data being added or updated from HR or other external solutions to ºÚÁϺ£½Ç91Èë¿Ú.

SCIM DI Group Events

Removing the Integration

To deactivate the IdM Integration

1. Log in to the .
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to deactivate and click to open its details panel. 
4. Under the company name and logo on the left hand panel, click the Deactivate IdM connection link.
5. Click confirm. 
6. If successful, you will receive a confirmation message.

To deactivate the SSO Integration or Bookmark

1. Log in to the .
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to deactivate and click to open its details panel. 
4. Select the SSO or Bookmark tab.
5. Scroll to the bottom of the configuration.
6. Click Deactivate SSO or Deactivate Bookmark. 
7. Click save. 
8. If successful, you will receive a confirmation message.

To delete the application

1. Log in to the .
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to delete.
4. Check the box next to the application to select it.
5. Click Delete.
6. Enter the number of the applications you are deleting
7. Click Delete Application.
8. If successful, you will see an application deletion confirmation notification.