Use ºÚÁϺ£½Ç91Èë¿Ú SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials. See a list of our pre-built SAML applications.Ìý
When an application stops supporting SAML or is sunsetted by the service provider, ºÚÁϺ£½Ç91Èë¿Ú puts the application into an end of support (EOS) or an end of life (EOL) state. Read this article to find out what you can expect from ºÚÁϺ£½Ç91Èë¿Ú when an application reaches EOS or EOL and which connectors are EOS or EOL.Ìý
End of Support (EOS)
You can plan on the following when an application reaches EOS:
- ºÚÁϺ£½Ç91Èë¿Ú no longer supports updates for the connector.
- Your users maintain access to it.
- If a connector becomes EOS after you configured it, the status in the Application list view changes from a green check mark to a yellow exclamation mark. The status in the Application Details panel also changes from green to yellow.
- The connector is hidden from the Configure New SSO Application list, so you can’t configure a new instance of it.
End of Life (EOL)
You can expect the following when an application reaches EOL:
- Our team contacts you if you’re using the connector, and they notify you about the EOL date.
- ºÚÁϺ£½Ç91Èë¿Ú no longer supports updates for the connector.
- Your users don’t have access to it.
- If a connector becomes EOL after you configured it, the status in the Application list view changes from a green check mark to a red exclamation mark. The status in the Application Details panel also changes from green to red.
- The connector is hidden from the Configure New SSO Application list, so you can’t configure a new instance of it.
When an application is given an EOS or EOL status, you can configure a replacement connector and communicate the change to your users.
See the below table of applications that have reached EOL or EOS at ºÚÁϺ£½Ç91Èë¿Ú and recommended alternatives:
EOS/EOL Applications
Application | Status | Replacement |
---|---|---|
Freshdesk | EOS | Freshworks |
Freshservice | EOS | Freshworks |